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Front Counter/Clerk
Apply NowJoin a fast-paced, regularly changing environment where you will analyze problems and find solutions to assist and help customers in need. You will work hard and be required to build the habits of someone who desires personal success.
As a member of our team, you will be required to understand and live the mission of Farmers Union Oil/Cenex® to seize the opportunity in the achievement of company goals and objectives. You will conduct business according to the details of this job description and the employee manual, making the customer our #1 priority.
Core Values
Family Spirit
We work together, play together, and laugh together, and we care about the personal growth and development of every person on our team.
Lead by Example
Create a positive work environment with the entire team. Encourage open-minded thinking with initiative for solutions.
Interact Respectfully
Engage in constructive conflict and speak candidly and appropriately with each team member. You are required to treat each team member with respect and be courteous to one another.
Exceed Customer Expectations
We all work for the customer, and our goal is to WOW each customer through consistent, approachable, respectful, and empathetic treatment.
- Committed to providing outstanding customer service making it our competitive advantage
- Understand what each customer requires and ensure we WOW our customers every time
Learn-Teach-Grow
We challenge ourselves to find a better way, show others a better way, and live that better way, every day.
- Develop and share ways for continuous improvement within the organization and assist and train others in areas or subjects in which you are more experienced or educated
- Maintain and demonstrate professional work ethics, moral integrity, and a positive attitude at all times
Essential Functions
- Ensure the smooth daily running of the convenience store
- Smash shift goals and objectives
- Motivate, encourage, and challenge your peers
- Make customer product recommendations based on their purchases
- Resolve customer complaints in a timely and professional manner
- Ensure store is clean, adequately stocked, organized, and well-kept
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner
- Complete shift paperwork and entry in a timely manner as established by management
- Follow all company policies and established procedures
- Implement and enforce all merchandising and vendor policies and procedures
- Report any/all unsafe conditions to management
- Report and process any team and/or customer incidents or accidents following company procedure
- Perform other related duties and activities as requested by management
Requirements
- High school diploma or general equivalency diploma (GED) recommended
- Willingness to learn and have fun!
- Willingness to work hard and commit to building habits of someone that wants to move-up